Call
Control on Demand
Imagine having the ability produce your campaigns based on a criteria
yet having the flexibility to reach your contacts a way that suites your
needs. Choosing the way you wish to communicate with your clients is
what PowerStation has in store for you. Whither you are looking to Auto
Dial a campaign to leave a pre-recorded message or even preview dialing records it is a simple as 1,2,3 ..
Agent-less Campaigns or Auto Dialing Campaigns
Auto
Dialing or Agent less Campaign based dialing gives you the
ability to dial as many campaigns as your wish and deliver
a message to your prospects and customer with the capability to
direct transfer called party when then they wish to talk to a
live agent or to leave a message or answer to a survey.
PowerStation Preview Dialing
Preview
dialing is used where the agent has the option to view any record
from a list of records to be dialed whether it may be a callback
or a confirmation call , the agent has the option to dial the
number upon each request. Preview Dialing Has many benefits. Call today to see how we can help.
PowerStation Progressive Dialing
In a Progressive
mode dialing, agents log in to a predefined list where customer
information automatically pops on agents screen before the
call is placed giving the agent enough time to pronounce the callers
name correctly and have all the information handy. This method
of dialing also ignores the answering machines detection so that
a personal message can be delivered. Certain campaigns require a
more personal contact.
