Power E-Voice Auto Dialing combines computer telephony and web
based technology to deliver an efficient and easy to use
outbound dialing campaign.
With E-Voice IVR Logging in to your account will be as simple
as checking your email. Once there, you have the option to set
up a simple rule base to providing responses to certain
responses provided by the prospect.
E-Voice IVR is the Computer Telephony Program
that accepts responses via either DTMF tones or Voice Responses
from a caller and provides suggestions or answers through a voice over and
while getting the info from the Database. Chase Data Telephony
Integration Engineers (TIE) can make Power Voice Scripting
Module a system that allows your customers or prospects to
call in and receive account information and status, do a survey,
product ordering, receiving information in a form of a fax,
unified messaging, and much more.
E-voice IVR is programmed to the customer specific requirements
whether they are a Bank that provides information on account
statuses or recent activity. Here are some other industry
specific applications.
- Public Utility companies use IVR for reporting outages,
emergencies and making payments.
- Debt Collections rely on their systems for relaying account
status and payment collection information.
- Banks and other Financial Services use IVR for transfers,
payments, account status, and activating credit cards.
- The IRS takes advantage of automated tax filing, refund
status reports, and assessor status.
- Health Care uses IVR software for scheduling appointments,
test results, and providing health information.
- Customer Relations Departments in a variety of businesses
perform market research and collect data on customer satisfaction.
- Retail Firms can take product orders, credit card information,
catalog request, or order status queries -all using IVR
software.
Applications utilizing IVR Messaging
· Help Desk Hotlines
· Automated Phone Surveys
· Information Lines
· Account Status
· Text to Speech
· Sales or Product Ordering
· Appointment Scheduling
· Custom Call Flow Scripting
· PIN or Password Sensitive
· Unified Messaging ( Voice Mail, Fax & Email,
text to speech)
· Fax on Demand
