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Our goal
is to provide a seamless cost effective call center solutions which involves the
cohesive blend of computer telephony integration (CTI) applications,
web centric applications, customer relationship (CRM), agent
interaction and other channels of communications such as web
call back, web chat, email, fax and web collaboration.
Breadth of Experience Chase Data also has the
knowledge and expertise to provide turnkey integration with
switching platforms, automatic call distribution (ACD) software,
conferencing services, audiotext systems, and many other turnkey or
customized automated applications relating to telephony.
Chase Data
Corp's flag ship product the PowerStation Predictive Dialer is a predictive dialing
inbound/outbound system combined with an expandable
CRM and contact management system thus
making phenomenal sales and customer service possible.
Analyze Contact Center Infrastructure
We specialize
in the design, deployment, and finance of business-critical predictive
dialing and contact management systems. ChaseData's unique
PowerStation methodology helps companies engaged in outbound
telemarketing quantify the business benefits of their investments.
PowerStation gives businesses a competitive advantage in the new
economy by leveraging the advantages of automated inbound and outbound
customer contact to new heights thus saving the company thousands of
dollars spent each month on separate departments.
ChaseData specializes in solving
multi-faceted, complex integration problems, and maintains strategic
relationships with all major networking and systems vendors.
Founded in 1996,
we serve our
clients from a collaborative practice structure, delivering both
breadth and depth of expertise.
Our Flagship Product, PowerStation: A
Hosted and Premise based
Predictive Dialing System
Focusing on the design and implementation of "above
and beyond" predictive dialing
technologies, helping corporations and communications providers select and
deploy powerful, expandable predictive dialing solutions to meet the demands
of a fast and changing business climate.
Our Solutions:
Industry
Specific Call Center Solutions and Hosted IP Contact Center
Solutions
Developing solutions to gauge the "trajectory" of your firm's expansion,
offering solutions for sales and customer service organizations engaging in
outbound telemarketing in the following industries: mortgage & finance,
telecommunications, fundraising, financial services, product sales, market
research & surveys and home improvement.
Around the clock Technical Support
Developing comprehensive solutions for managing the corporate enterprise, offering
management solutions that sense the conditions that create failure in telemarketing,
isolating their causes, and correcting them. PowerStation is the only
predictive dialing system that can claim 99% uptime.
Call Center Solutions
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